Full Service Catalogue

Every IT service your business — or home — will ever need.

18 categories and 180+ services, from a single repair to fully managed IT. Don't see what you need? Ask — if it's technology, we can help.

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Managed IT & Help Desk

Predictable monthly IT that keeps every person, device and system running — with a real team you can call.

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Help desk supportRemote and on-site, for every user
24/7 monitoring & alertingProblems caught before you notice
Patch & update managementWindows, macOS, apps and firmware
Device management (MDM)Laptops, phones and tablets
User onboarding & offboardingAccounts, devices, access
IT asset & licence trackingKnow what you own and pay for
Vendor managementWe deal with ISPs and software vendors
Virtual CIO / IT planningBudgets, roadmaps, quarterly reviews
Break-fix & ad-hoc supportPay only when you need us
Prepaid support blocksDiscounted hours, no contract

Computer & Device Repair

Fast, honest repairs for every kind of device, for homes and businesses. Free diagnostics on drop-off.

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Laptop & desktop repairWindows, Mac, Chromebook, Linux
Screen & keyboard replacementLaptops, phones, tablets
Battery & charging port repairAll major brands
Virus & malware removalClean-up and hardening
Slow computer tune-upsSSD upgrades, RAM, clean installs
Liquid damage recoveryBoard-level cleaning and repair
Motherboard & component repairPower, GPU, fans, hinges
Printer & scanner repairSetup, drivers, network printing
Game console repairHDMI ports, overheating, drives
OS reinstall & data transferFresh start without losing files

Hardware Sales & Procurement

The right equipment at the right price — specified, sourced, configured and delivered ready to use.

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Business laptops & desktopsDell, HP, Lenovo, Apple
Refurbished & budget systemsTested and warrantied
Custom PC buildsGaming, workstation, CAD, editing
Servers & storage (NAS)Rack and tower
Networking equipmentFirewalls, switches, Wi-Fi
Monitors, docks & peripheralsComplete desk setups
Printers & copiersSales, leasing, supplies
Software licensingMicrosoft, Adobe, antivirus
Device setup & deploymentImaged and ready on day one
E-waste & secure disposalCertified data destruction

Networking & Wi-Fi

Reliable connectivity from the router to the furthest corner of the building.

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Network design & installationOffices, shops, farms, homes
Business Wi-Fi & meshFull coverage, guest networks
Firewall setup & managementFortinet, Ubiquiti, pfSense, more
VPN & remote accessSecure work from anywhere
Switching, VLANs & segmentationKeep devices separated
ISP & internet troubleshootingWe deal with your provider
Multi-site connectivityLink branches securely
Point-to-point wireless linksBarns, shops, outbuildings
Network auditsSpeed, coverage and security reports
Starlink & rural internet setupInstallation and failover

Cybersecurity

Practical, layered security that fits a real business — not a sales pitch.

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Endpoint protection (EDR)Managed antivirus and response
Email security & anti-phishingFiltering, DMARC, SPF, DKIM
Multi-factor authenticationRolled out to every account
Security assessmentsFind gaps before attackers do
Vulnerability scanningOngoing, with clear reports
Penetration testingArranged with certified partners
Security awareness trainingPhishing simulations for staff
Password managementBusiness password vaults
Incident responseRansomware and breach recovery
Compliance supportPIPEDA, PHIPA, cyber-insurance forms

Cloud, Email & Microsoft 365

Move to the cloud — or get more out of it — without losing a single email or file.

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Microsoft 365 setup & adminExchange, Teams, SharePoint, OneDrive
Google Workspace setup & adminGmail, Drive, Meet
Email migrationsFrom any host, zero data loss
Domain & DNS managementEmail deliverability fixed
Cloud file sharingPermissions done right
Azure & AWS hostingCloud servers and apps
Cloud backupMicrosoft 365 and Google backups
Identity & single sign-onEntra ID, Okta, Google
Licence optimisationStop paying for unused seats
Website & email hostingFast, managed, secure

Backup & Data Recovery

Your data should never have a single point of failure. If disaster strikes, we get you back.

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Automated backupsLocal and offsite, monitored daily
Disaster recovery planningDocumented, tested recovery
Business continuityStay running during outages
Hard drive data recoveryHDD, SSD, USB, SD cards
Deleted file recoveryAccidental deletion and formatting
RAID & NAS recoveryFailed arrays and storage
Ransomware recoveryRestore from clean backups
Backup testing & auditsProve your backups work
Server & PC imagingFull-system restore points
Data migrationMove data between systems safely

Software & Web Development

From a polished website to a custom business system — designed, built and supported in-house.

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Business websitesFast, modern, mobile-first
E-commerce storesShopify, WooCommerce, custom
Web applicationsPortals, dashboards, booking systems
Mobile appsiOS and Android
Custom business softwareBuilt around your workflow
API integrationsConnect the tools you already use
Database design & developmentSQL, cloud databases
Website maintenance & hostingUpdates, backups, security
SEO & Google Business ProfileGet found locally
UI/UX designInterfaces people enjoy using

AI Integration & Automation

Put AI to work in your business safely — automating the busywork and answering customers 24/7.

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AI chatbots & assistantsWebsite, phone and internal
Workflow automationZapier, Make, Power Automate, n8n
AI document processingInvoices, forms, contracts
Custom GPT / LLM solutionsTrained on your own data
Microsoft Copilot rolloutSetup, security and training
AI voice & call handlingAnswer and route calls
Data analytics & dashboardsPower BI, Looker
Process auditsFind what's worth automating
AI policy & data safetyUse AI without leaking data
Staff AI trainingPractical, hands-on workshops

Servers & Infrastructure

Solid infrastructure under everything — on-site, in the cloud, or a smart mix of both.

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Server installation & setupWindows Server, Linux
VirtualizationHyper-V, VMware, Proxmox
Active Directory & Group PolicyUsers, security, policies
NAS & file serversSynology, QNAP, TrueNAS
Server maintenanceUpdates, health checks
Hybrid cloudConnect on-site and cloud
Server room & rack buildsPower, cooling, cable management
UPS & power protectionRide out power failures
Legacy system supportKeep old systems running safely
Server migrationsUpgrade without downtime

Phones, VoIP & Communications

Modern communications that follow your team wherever they work.

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VoIP phone systemsHosted business phone lines
Microsoft Teams PhoneCalling inside Teams
Number portingKeep your existing numbers
Auto-attendants & call routingProfessional call handling
Business mobile setupCompany phones and tablets
Video conferencingZoom, Teams, Meet
Fax-to-emailDigital faxing
Call recording & analyticsQuality and compliance
Unified messagingVoicemail to email
Phone & tablet repairScreens, batteries, ports

Cameras, Access & Smart Building

Protect your property with networked cameras and access control you can manage from your phone.

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Security camera systemsIP cameras, NVRs, remote viewing
Door access controlFobs, cards, mobile access
Video doorbells & intercomsHomes and businesses
Alarm system integrationConnect to your network
Smart home automationLighting, climate, locks
Smart office technologySensors and automation
Remote monitoringView sites from anywhere
Farm & rural site camerasBarns, shops, gates
System upgradesReplace old analog systems
Maintenance plansKeep systems recording

Audio-Visual & Meeting Rooms

Meeting rooms that just work: one cable, one click, everyone can see and hear.

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Conference room setupCameras, mics, speakers
Displays & projectorsInstallation and mounting
Digital signageMenus, lobbies, storefronts
Wireless presentationShare screens instantly
Teams & Zoom RoomsCertified room systems
Home theatre setupTVs, sound, streaming
Event & church AVStreaming and sound
Classroom technologyInteractive displays
Background music & pagingCommercial audio
AV supportTraining and troubleshooting

Structured Cabling

Clean, certified cabling that's built to last — the foundation of every reliable network.

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Cat6 / Cat6A network cablingNew builds and renovations
Fibre optic installationBetween buildings and floors
Patch panels & racksOrganised and labelled
Cable testing & certificationDocumented performance
Wi-Fi access point dropsCeiling and wall mounts
Camera & PoE cablingPower and data in one
Cable clean-upUntangle messy server rooms
Office movesDisconnect, move, reconnect
Outdoor & burial cableOutbuildings and yards
Network documentationMaps and port labels

IT Consulting & Strategy

Clear, independent advice on where your technology should go next — and how to get there.

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IT assessments & auditsFull review with a written report
Technology roadmaps3-year plans and budgets
Project managementMoves, upgrades, rollouts
Compliance & policyPIPEDA, PHIPA, IT policies
Cyber-insurance readinessMeet insurer requirements
Software selectionPick the right tools
Digital transformationGo paperless, modernise
Startup IT setupEverything a new business needs
Office moves & new locationsIT planned end-to-end
Second opinionsIndependent review of quotes

Data, Analytics & Databases

Turn the data you already have into clear answers.

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Business dashboardsPower BI, Looker Studio
Database developmentSQL Server, PostgreSQL, MySQL
Excel & spreadsheet automationMacros, Power Query
Data cleanup & migrationMerge and fix messy data
Reporting automationReports delivered automatically
CRM setup & integrationHubSpot, Salesforce, Zoho
Accounting software integrationQuickBooks, Sage, Xero
ERP & inventory systemsSetup and support
Data warehousingCombine data sources
Data privacy reviewsKnow where your data lives

Home & Personal Tech Support

Friendly, patient help at home — no jargon, no judgement.

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In-home tech supportWe come to you
Home office setupWork-from-home done right
Home Wi-Fi fixesDead zones gone
New device setupPhones, tablets, computers
Seniors tech helpPatient, one-on-one
Smart TV & streamingSetup and troubleshooting
Parental controlsSafe internet for kids
Photo & file organisationBackups and cloud storage
Printer setupWireless printing that works
Tech lessonsLearn at your own pace

Training & Documentation

Help your team get more out of the technology you already pay for.

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Microsoft 365 trainingTeams, Outlook, Excel, SharePoint
Cybersecurity awarenessSpot phishing and scams
AI tools trainingChatGPT, Copilot, Claude, Gemini
New hire IT onboardingDay-one guides
IT documentationPasswords, networks, procedures
Custom how-to guidesWritten for your systems
One-on-one coachingFor owners and managers
Group workshopsOn-site or online
Software rolloutsTraining with every change
Knowledge base setupSelf-serve answers for staff

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Not sure what you need? Just ask.

Describe the problem or the goal — we'll recommend the right solution and give you a clear quote.

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