Pricing & Plans

Clear pricing. No surprises.

Pay as you go, prepay for a discount, or let us run your IT for a flat monthly fee. Every job is quoted upfront — nothing is charged without your approval.

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Pay As You Go

Hourly support rates.

For homes and businesses that need help now and then. No contracts, no minimum spend.

Remote support$95per hour

Billed in 15-minute increments after the first 30 minutes.

On-site support$125per hour

Goderich and nearby. One-hour minimum; travel fee beyond 30 km.

DiagnosticsFreeon drop-off

We find the problem and quote before any work begins.

After-hours emergency$190per hour

Evenings, Sundays and holidays. Priority for plan clients.

Managed IT

One flat fee. Fully looked after.

Proactive, all-inclusive IT for businesses. Predictable costs, priority response and problems fixed before they reach your staff.

For small offices getting started

Essentials

$59per device / month
  • 24/7 monitoring & alerts
  • Patch & update management
  • Managed antivirus (EDR)
  • Remote help desk, business hours
  • Monthly health report
Get Started
Fully managed & secured

Complete

$179per user / month
  • Everything in Business
  • Cloud & server backup included
  • Security awareness training
  • Priority after-hours emergency line
  • Virtual CIO & IT roadmap
  • Compliance & insurance support
Get Started

Prices in CAD, before HST. Minimums may apply. Server, network and project work quoted separately.

Prepaid Support

Buy hours ahead. Save more.

The flexibility of pay-as-you-go at a lower rate. Use your hours for anything — remote help, on-site visits, projects or training.

10-hour blockSave 5% — valid for 12 months
$900
20-hour blockSave 10% — share across your whole team
$1,700
Team reviewing a plan together
Projects quoted at a fixed price
Billing Questions

Pricing FAQ

Do you charge for quotes?

No. Quotes, consultations and drop-off diagnostics are free. You approve the price before any work begins.

Is there a contract for managed plans?

Managed plans are month-to-month after a short onboarding period. We'd rather keep you with good service than with fine print.

How do I pay?

E-transfer, credit card or cheque. Business clients are invoiced monthly; repairs are paid on pickup.

Do parts and hardware cost extra?

Yes — parts, hardware and software licences are quoted separately at fair prices, and you always see the cost before we order.

Get Started

Not sure which option fits? We'll recommend one.

Tell us about your setup and we'll suggest the most cost-effective way to cover it — no obligation.